Service personnel were on time and they were very personable Finished product looks great!
Great People, Great Products, Great Service...very accommodating
They were very professional
you were not accommodating and wanted to charge extra for a repair that was within warranty, they men stated that the pulls was due to our vacuum but it was never informed to us to which vacuums we should utilize
Dina Fernandez/Safe Inhunterdon
you guys did a good job
Email me too much and ask for things too much.
The quality of the carpet was not as good as I anticipated from the sample. The installation was not good at all. We ordered tiles and some were not glued down completely, seams were visible and there was a spot that was not even in contact with the floor. They had to come back twice to fix these issues.
Pluckemin Presbyterian Church
The job we hired Floor Coverings International for was performed by a separate company, I am assuming a subcontractor. The job was for a wood floor sanding and refinishing. It was disappointing because after the job was completed we realized that the floor was very rough, like sandpaper. It either hadn't been sanded properly or they hadn't cleaned well enough between coats of finish. So we had to have them come back again and correct it, which meant waiting an extra week before moving things back into the rooms, because that was the soonest they were available. The floors are good now, but overall the experience is not one I would highly recommend. Everyone I dealt with at Floor Coverings International was great, responsive and they kept their promises. It is just unfortunate that the job wasn't done well the first time.
You subcontracted the work to people who left my house a mess. They scratched my floors They did not cover anything with plastic They installed the tile on top of the cement in my kitchen. Too many things to complaint about here
Chris NEEDHAM is the best most considerate sales person in the industry! I love my carpet and when his crew did not put my couch together the right way he inmediately had them come out and fix. I highly recommend him and the company!